Custom Apparel Exporter Overcomes Rejection to Restore Trust

Custom Apparel Exporter Overcomes Rejection to Restore Trust

A foreign trade company faced customer returns due to quality issues in customized clothing, leading to difficulties in collecting payment and a trust crisis. Experts advise the company to proactively take responsibility, rebuild trust, and adopt a three-step strategy: assessing risks, striving for inspection, and handling issues flexibly. The importance of quality control as the foundation for the survival and development of foreign trade enterprises is also emphasized. Addressing the quality problem and communication effectively are crucial for restoring the business relationship and mitigating further financial losses.

11/03/2025 Customs Knowledge
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Guide to Dutyfree Shipping for Small Parcels

Guide to Dutyfree Shipping for Small Parcels

This article provides an in-depth analysis of duty exemption policies for international small packets, detailing the types of goods more likely to qualify for tax relief, such as charitable aid, humanitarian assistance, policy-supported items, and compliant low-value goods. It offers a guide to avoid common pitfalls, reminding sellers to steer clear of high-risk products. The importance of accurate declaration, understanding destination country policies, and consulting professionals is emphasized, helping cross-border e-commerce businesses optimize tax costs and maximize profits.

11/03/2025 Customs Knowledge
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Alibaba Bans Alcohol Sales to Saudi Arabia in Compliance Move

Alibaba Bans Alcohol Sales to Saudi Arabia in Compliance Move

Alibaba.com has announced a new regulation prohibiting the sale of alcoholic beverages and food products to Saudi Arabia. This rule, effective February 18, 2025, is based on Saudi Arabian law and Islamic Sharia, which forbids the sale of alcohol. Merchants are advised to review existing orders and adjust their sales strategies accordingly. Alibaba.com will strengthen its monitoring and impose penalties on violators. This measure aims to ensure that platform merchants comply with Saudi Arabian laws and highlights the importance of compliant operations in cross-border e-commerce.

11/03/2025 Customs Knowledge
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Shopify Launches Tax Tool for Global Ecommerce Sellers

Shopify Launches Tax Tool for Global Ecommerce Sellers

Shopify's duties and import taxes feature is now available to all plan users. Merchants can pre-collect duties at checkout, enhancing cost transparency and reducing rejection rates. To ensure smooth operation, bind the DDP shipping label, accurately fill in product information, update logistics policies, prepare commercial invoices, and optimize the refund process. This allows for a more streamlined and predictable experience for international customers, ultimately boosting sales and customer satisfaction.

11/03/2025 Customs Knowledge
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Dhgate Partners with 11 Brands to Boost IP Protection

Dhgate Partners with 11 Brands to Boost IP Protection

DHGate has released 11 new intellectual property protection announcements for brands including SKYJO and Inter Miami FC. These announcements aim to severely crack down on infringing activities, safeguard brand rights and interests, and enhance the platform's reputation. The goal is to promote compliant operations among sellers and jointly build an honest, fair, and prosperous e-commerce ecosystem. This initiative underscores DHGate's commitment to protecting intellectual property and fostering a trustworthy marketplace for both buyers and sellers.

11/03/2025 Customs Knowledge
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Global Fishing Gear Trade Faces Shifting Tax Rates

Global Fishing Gear Trade Faces Shifting Tax Rates

This article provides a detailed analysis of the HS code 9507900000, covering product descriptions, export and import tax rates, and the impacts of international trade agreements. It offers practical market insights and strategic recommendations for industry chain participants.

04/06/2025 HS Code Query
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Guide to Understanding Import Goods Release Notices

Guide to Understanding Import Goods Release Notices

This article explains the crucial role of the “Import Cargo Release Notice,” emphasizing the importance of verifying the information on the notice. It also reminds readers of the necessary documents to prepare for cargo pickup. This guide aims to help you smoothly complete the import cargo release process and avoid unnecessary delays. By understanding the requirements and preparing accordingly, importers can streamline the process and ensure timely access to their goods.

08/21/2025 Document Interpretation
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